How safe is the Marketplace?
Ulyngo uses student ID authentication to verify the identity of student users. Additionally, all transactions are completed digitally through an anti-fraud, PCI level-5 compliant payment process and can be integrated into University payment systems.
How can I monitor the Marketplace?
Ulyngo monitors the marketplace for you! If you still would like to monitor the marketplace, log into your university admin account to oversee the marketplace.
Can I review chats and messages?
Chats are considered to be private. You may review chats if there is an issue regarding that seller or buyer.
What do we do if a student has to report an issue about the Marketplace?
The student can fill out a service ticket on our support page regarding their issue. Once submitted, Ulyngo will handle the issue for you! If we find the issue to regard student misconduct, TBD